Friday, January 2, 2015

The Budget Mobile store has shut down

We at ConnectUp have received numerous calls, emails and walk-ins in the last 3 weeks regarding the closure of the Budget Mobile store on MLK Way (where low income people could walk-in and get a free phone with 250 free minutes and 250 free minutes a month); And we would like to clarify a few things about what's going on with Budget Mobile.

The Budget Mobile Store at 7101 MLK Jr. Way S. is closed for good. It has not moved, it was not just closed for the holidays, it is not re-opening anytime soon. The store closed unexpectedly on December 8th. The store manager was told on 12/8 by the Budget Mobile corporation to close the store that day. We found out that the store was closed on 12/8 as well (sorry we didn't send this message sooner).

Budget Mobile, the national phone company is still in business. The Budget Mobile national corporation closed the Seattle store, but the Budget Mobile company has not gone out of business.  Call Budget Mobile national to replace lost or broken phones at 888.777.4007.

There is no other local store where you can walk-in and get a free Lifeline phone in-person, on-the-spot. The Budget Mobile store, that is now closed, was the only one in Washington state. Total Call Mobile (another Lifeline phone company) is planning to open a store front in Seattle this year, but we don't know when or where that will be yet.

Total Call Mobile, is signing people up for free Lifeline phones on the streets of Belltown/Downtown Seattle. They don't have a store front either, but if you can catch them, they do give out free phones with 250 free minutes on-the-spot to DSHS recipients. Call Eddie at 702-913-2017 to find out the Total Call outreach schedule.

Jones Community Solutions can sign people up for Budget Mobile phones and provide Budget Mobile customer service (additional minutes and re-certification). Jones Community Solutions' offices are at 5623 Rainier Ave S, Seattle, WA 98118 and their phone number is 206.258.1441. They are in the office Monday-Friday 11 AM - 2 PM. But they cannot always provide phones same day (if they have phones in stock, they can) but if they don't have phones available, it may take about a week to get a phone from them. Also, they may or may not be able to provide replacement phones, depending on if they phones in stock. It is a good idea to call first before going to their office. 

7 comments:

  1. Hi my name is Benjamin my phone number is 702 573 8998 I lost my phone I need to know if you can replace it for me I'm living in Seattle Washington now ok please get back to me as soon as possible my friends phone number is 206 973 9421 thank you

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  2. i m hard hearing i cant hear phones i get free phone from this branch in martin louther king jr way at beacon hill i receive 250 minutes and 250 text every month i dont need the 250 minutes caling i want more text instead call minutes every month i emd my 250 text only in the frst week pls any help i want more text i dont need the call minutes thnk u

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    Replies
    1. U can go to the website and buy additional minutes , texts, and internet time at www.budgetmobile.com. u will need a debit card,my prepaid visa works fine for that.the "extra " time u can buy is pretty cheap and they offer different options like for just more texts or 1000 extra talk minutes etc. Hope that helps you!

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  3. A lo aque se es que tienes que mandar un Money Order de 20 dollares A : Budget Prepay Inc, 1325 Barksdale Blvd, Suite 200, Bossier City, LA 71112. Y ponga su numero de cuenta de bestbudget en el money order o Sutelefono de su servicio

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